Thank you for choosing to stay with us! To ensure a pleasant experience for everyone, we kindly ask you and your accompanying guests to adhere to the following rules during your stay: Check-In and Check-Out Times Check-In: Standard check-in time is at 4 PM (across all properties, except for Bonaire which allows check-in at 3 PM). Early check-in requests are subject to availability and approval. A fee of $50 per hour will be charged for early check-ins. Check-Out: Regular check-out time is 11 AM. Late check-out must be approved by the host. The fee for unapproved late check-outs is $50 for the first hour and $100 for each additional hour. Maintenance We strive to resolve any maintenance issues swiftly. Emergency issues take precedence over minor ones. We appreciate your patience and understanding. Events and Parties Events, parties, and large gatherings are strictly prohibited. A penalty of $500 per day will be charged for any such activities. Eating and Drinking Please use the dining room for all eating activities. Eating and drinking in bed are not allowed. House Care Treat the property, furniture, and amenities with respect. Utilize the designated parking spaces. Washer & Dryer are available for stays of 3+ days. You may relocate any items left by cleaners. Security and Safety No visitors are allowed for security reasons unless approved by the host. Please note that the pet fee is $100 per pet per stay. This fee is exclusively for accommodating your pets within our premises and does not include any additional cleaning services. We kindly request that you understand and be mindful that if your pet's presence requires any extra cleaning beyond our regular housekeeping, an additional cleaning fee will be applicable with detailed invoices and photos from the cleaning companies for your reference. Prohibited Activities Smoking inside the property is strictly prohibited. A fee of $500 per day will be charged for smoking violations. No drugs are allowed on the property, including medical cannabis. Additional Fees Excessive usage of towels and sheets will incur a $50 charge for additional cleaning. A fee of $50 for uncleaned Barbeque. By booking with us, you agree to these terms and ensure compliance throughout your stay. Violation of any rules may result in additional charges or termination of your stay without a refund. *Winter Weather* We understand the unpredictability of winter travel, especially when it comes to reaching Tahoe. Please note that in the event that unexpected weather leads to road closures and impacts your travel plans, please be aware that our policy doesn't allow for refunds in such weather-related circumstances. Tip: We recommend obtaining travel insurance as an additional layer of protection for your trip. Your travel insurance may offer assistance or reimbursement for unexpected delays due to winter storms.

Please note of the sleeping arrangement: King bed in the master bedroom 3 Queen beds in the 3 additional bedrooms, two large non convertible sofas in the den, two large non convertible sofas in the living room, single foldout guest bed available to place anywhere in the house , located in the master bedroom closet MAIL- We provide mailbox key only for the guest who will extended stay of 30 days or more. Small letter, it may be delivered to the mailbox, The guest should open a postal mailbox P .O box for shorter stay.